Privacy and Security


We are bound by the Privacy Act and will protect your personal information in accordance with the Australian Privacy Principles. These principles govern how we can collect, use, hold and disclose your personal information.

For more information please view our Condensed Privacy Policy (PDF 42KB) and Aurora Energy's Privacy Collection Statement (PDF 57KB).

Customers can obtain further information in relation to privacy at Aurora Energy, or provide any comments, by contacting our Privacy Officer as follows:

Privacy Officer
Aurora Energy Pty Ltd
21 Kirksway Place
Hobart TAS 7000


You can contact Aurora Energy's Privacy Officer via our online customer feedback form.

Should you request access to your personal information we will respond to your request as soon as possible.

Subject to the exceptions provided for in legislation, we will not disclose your personal information to another person without your consent.