Distribution

The Distribution Business

Aurora's Distribution Business (DB) manages, develops and operates the Tasmanian electricity distribution system.

Reports and consultations

Reports and consultations to keep you up-to-date with developments within the Network Division.

Electricity Network Distribution Charter

Aurora's Electricity Network Distribution Customer Charter provides a clear explanation of our relationship with you and your rights and obligations.

Complaints and feedback

Understand the complaint and dispute resolution procedure, including how to lodge a complaint and how it will be managed.

Aurora's Supply Reliability Guarantee

Our commitment to ensuring the safe supply of electricity to Tasmanian homes and businesses with minimal interruption.

Quality, certification and accreditation

Aurora is certified to Australian Standard AS 9002 and implements high level quality and accreditation processes.