Electricity connection form

Please note: fields marked with * are required.

Please note: All connections and transfers are charged an Account Establishment Fee of $79.59, which will be charged on your first bill. (Fees are subject to change.)
Please note priority connections will be charged at a higher rate.

If you have an outstanding debt from another account, you cannot connect online. Please call our Call Centre on 1300 13 2003.

Your account information

First name *

Last name *

Email *

Daytime phone *

Are you a current account holder? If so, what is your account number?

Date of birth

Identification number

Phone password

If you have not previously registered one with Aurora please create one now (you can use numbers or letters or both, with a minimum of 6 characters)

Do you wish to receive marketing material? Yes No

Connection information

Street number *

Street name *

Suburb *

Postcode *

Where is your meter located?

We need to know how much access we have to your meter in order to turn it on. For example: front outside, front inside, in the shed, out the back, etc. Please provide this detail in the field above.

Is your meter accessible? * Yes No

For example, is your meter out the back behind a locked gate or is there a dog in the same area. If your meter is not accessible to us you will need to call the Call Centre on 1300 13 2003.

Concession card discount? * Yes No

What type of concession card do you hold?

Health Care Card

Pensioner Concession

Department of Veteran Affairs Concession

Your concession card number *

Aurora Energy will confirm with Centrelink the current status of your Commonwealth Benefit. This involves electronically matching details you have provided to Aurora Energy with Centrelink or Department of Veterans Affairs (DVA) records to confirm whether or not your are currently receiving a Centrelink or DVA benefit.

This consent is effective only for the period you are a customer of Aurora Energy. This consent, which is ongoing, can be revoked any time by giving notice to Aurora Energy. However, if you withdraw your consent, you may not be eligible for the concession on electricity charges.

Do you accept the above conditions to receive a discount on your quarterly electricity account? * Yes No

Does anybody living at the premises require life support? * Yes No

Your connection date *

Date format required DD/MM/YYYY

We require a minimum notice of one business day before your connection date.
Connection requests that are made after 3pm cannot be guaranteed next day connection.
Connection dates are subject to approval, Aurora will contact you if your chosen date is not available.

Mailing address

Is this the same as the connection address above? The mailing address is the same as above

Street number *

Street name *

Suburb *

State *

Postcode *

Country *