Ethernet Services
Key Features
The Managed Ethernet Service is a permanently connected ultra high capacity, optical fibre-based transmission service available in all Tasmanian major population centres. The service is an ISO Layer 2 “Carrier Grade” transmission service and cannot be on-sold to a third party.
Scalability
Managed Ethernet Service offers a large range of bandwidth options, from 10 Mbps up to 4Gbps full duplex, higher bandwidth services are available upon request. Services of 100 Mbps or greater can be shared between security domains, services under 100Mbps cannot be shared.
State-wide Coverage
Aurora’s extensive “Carrier Grade” fibre network is available in all major centres in Tasmania including Hobart, Launceston, Devonport and Burnie. Metro services are available in Launceston and Hobart; Regional services are available in Devonport and Burnie.
Service Options
Managed Ethernet Service can be configured to provide E-line (Point-to-Point), or E-LAN (Multipoint) services statewide.
Performance
Aurora provides high availability services supported in accordance with NT II Service Level Agreements. Customers have access to Aurora’s 24 x 7 operation centre.
Managed Ethernet Services are premium quality and designed to support critical, real-time applications. Services are delivered with un-contended performance and are ideally suited to Government clients.
Access Options
Managed Ethernet Services are provided as a port per service configuration with trunking options available upon request (additional VLAN’s). Aurora provides carrier grade switching equipment and rack enclosures with all Aurora Ethernet Services.
Intra-operability
All Managed Ethernet Services comply with internationally accepted Ethernet standards as specified by the Metro Ethernet Forum.
Personal Service
Aurora customers are assigned with a dedicated account manager for all queries in relation to your service. Aurora’s customer care team will manage all adds, moves and changes in consultation with the customer, and in accordance with agreed SLA metric’s. The Aurora Energy customer care team can be contacted by calling 1800 650 779.
| Interface Types | Electrical: 10/100/1000BaseT Optical: 1000BaseX (SX/LX/ZX) 10G BaseX1 |
| Interface Features | IEEE standards
|
| Bandwidths offered | 10Mbps to 10Gbps |
| MEF/ITU Standards Category | E-Line (point to point) and E-LAN (multipoint) |
| Latency | < 5 ms one-way statewide. |
| Jitter | < 5 ms one-way statewide. |
| Packet Loss | Zero packet loss assuming customer does not exceed contracted bandwidth. |
| Throughput | Throughput figures indicate the maximum physical line rate. User data rate will be slightly less than the physical line rate due to the associated packet overheads. |
1Available only as a customised service for very-high bandwidth services.
2Link aggregation available as a customised service for achieving greater bandwidths by aggregating interfaces.
3 Jumbo frames available as a customised service. Interface must be at least 1Gbps