Bills and payments
Bill payment options
Aurora offers a range of payment options for your natural gas and electricity bills.
Understanding your electricity bill
Learn to read your electricity bill and gain a better understanding of your consumption.
Understanding your natural gas bill
Learn to read your bill and gain a better understanding of your natural gas consumption.
Understanding your grid connected electricity bill
Find out how to read your grid connected electricity bill.
Request a payment extension
If you are having trouble paying your bill by the due date, call Aurora to discuss your options.
Lost or missing bill?
If you require a copy of your Aurora bill we will send you a copy.
Change your billing details
Make sure your contact details are up to date with Aurora Online Services.
Direct debit discount
Receive a $5 discount on your bill when you pay your electricity bill in full, by the due date, via direct debit using your savings or cheque account.
How to read your meter
Knowing how to read your meters can help you to keep track of your electricity consumption.
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