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Aurora AOK Customer Service Guarantee
These days it's hard to get a guarantee that's actually worth the paper it's writtin on. But this one is, so keep it safe just in case it's needed. AOK is the short name we give to the Aurora Customer Service Guarantee. It's also your assurance of a top job every time. As a valued residential customer, whether you use Aurora electricity or natural gas you'll feel comfortable in the knowledge you're supported by our rock solid promises Residential customers - electric heating & coolingPreferred SuppliersAurora's Preferred Suppliers Scheme makes choosing, buying and installing electric heating and cooling easier than ever before. Each of our Aurora Preferred Suppliers has been carefully selected for their expert knowledge and their ability to offer a complete one-stop shop including sales, installation and after sales service. Best of all, Aurora Preferred Suppliers can come to you. Their consultation time is free and there is no obligation to buy. All Preferred Suppliers are backed by the Aurora AOK Customer Service Guarantee (PDF 177kB). This guarantee relates specifically to the service provided by Aurora Preferred Suppliers. Aurora Preferred Suppliers Residential customers - natural gas installationsPreferred Gas InstallersAurora has a number of gas installers available to assist you. All work completed by an Aurora Preferred Gas installer is backed by the Aurora AOK Customer Service Guarantee (PDF 177kB). This guarantee relates specifically to the service provided by our Aurora Preferred Gas Installers If you are considering converting your existing LPG appliances to gas, or have purchased natural gas appliances a gas fitter will be able to assist you with conversion and installation. Preferred gas installers |
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