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Home

• Customer charter
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About Aurora

• Community contribution
• Sponsorships
• Art sponsorships
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• Health and the environment
• Sponsorship guidelines
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• School fundraising
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• Corporate profile
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• Board of directors
• Press releases
• Location of operations
• Our management team
• Structure of the business
• Environment
• Air quality
• Electric and magnetic fields
• Greenhouse challenge
• Oil management
• Protecting birdlife
• Solar power - renewable energy
• Woodsmoke pollution
• Working at Aurora
• Careers at Aurora
• Our values and behaviours
• Safety, health and environment

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FAQs

Schools centre

• Auroras safety in schools program
• Desktop wallpapers for your computer
• Fun activities and colouring-in with Sparky
• Safety for kids
• Science projects and experiments
• Sparky's electrical safety game

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Large business

• General questions
• Request a quote
• Testimonials
• Understanding your bill

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Online forms

• Aurora Pay As You Go application
• Connect to natural gas
• Insulation quote
• Lost or missing bill form
• Natural gas enquiry
• General enquiry and feedback form
• large business quote request form
• Online services registration form
• Pensioner discount application form
• Supply interruption lodgement request form

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How to use this web site

• My home
• Small to medium business
• Large business
• Schools centre
• Electricity Network
• About Aurora
• FAQ
• Contact Us

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Search

Online services

• Forgotten your password?
• Login help
• Online services terms and conditions

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Electricity network

• Network
• About Network Division
• New supply
• Quality, certification and accreditation
• Aurora's Supply Reliability Guarantee
• Reports and consultations
• Distribution charter
• Network tariffs
• Current network tariffs
• Network tariff development
• Network tariff strategy process
• Network Services
• Service installation rules
• Service installation rules manual
• Electrical contractors newsletter
• Contractor forms
• Contact the SIR team
• Power interruptions
• Power outage reports
• Planned interruptions
• Unplanned interruptions
• Fallen powerlines – Stay Away, Stay Alive
• Protecting your electrical appliances
• Aurora's Supply Reliability Guarantee
• Aurora Energy Training Centre
• About Aurora Energy Training Centre
• Power System Safety Rules (PSSR) Training
• Nationally accredited apprenticeship training
• Aurora Energy Training Centre photo gallery
• Courses offered
• Glossary of terms
• Related web links
• Frequently Asked Questions
• Contact Aurora Energy Training Centre
• Vegetation management
• Our vegetation strategy
• Safe growing near powerlines
• Safe growing near powerlines
• Electrical safety
• Look Up Look Out
• Fallen powerlines - Stay Away, Stay Alive
• Electrical Home Health Check
• Safe growing near powerlines
• Safety outdoors
• Safety indoors
• Safety at work
• Safety for kids
• Private powerlines

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My home

• Aurora Pay As You Go (APAYG)
• About APAYG
• Recharge locations
• Bills and payments
• Bill payment options
• Change your billing details
• Direct debit discount
• EasyPay
• Meter reading
• Request a payment extension
• Understanding your electricity bill
• Understanding your natural gas bill
• How to read your meter
• Energy saving advice
• Energy saving tips – Cooking & hot water
• Energy saving tips – Heating & cooling
• Energy saving tips – Lighting and general
• Star rating of appliances
• Energy saving tips – Whitegoods
• Moving house
• Checklist for moving house
• Connect your electricity supply
• Disconnect your electricity supply
• Natural gas
• Natural gas charter
• Natural gas in Tasmania
• Natural gas rates and charges
• Preferred gas installers
• Products and services
• AuroraGreen
• Aurora preferred suppliers
• Insulation
• Choosing the right electric heater for your home
• Electric heating and cooling options
• Hot water advice
• New supply
• Rates, charges and discounts
• Aurora heating discount
• Discounts and concessions
• Electricity rates and charges

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Small to medium business

• Agribusiness
• Electric farm fact sheets
• Fatal illness - the dangers of faulty wiring
• Private power pole maintenance
• Private powerlines
• Safe access to your meter
• Tell kids about electrical safety
• Woodsmoke
• Electric farm newsletters
• Rates and charges
• Bills and payments
• Bill payment options
• Combined accounts
• Direct debit discount
• Direct debit request service agreement
• Understanding your electricity bill
• Understanding your natural gas bill
• Heating and cooling
• Choosing the right heater for your business
• Electric heating and cooling options
• Moving premises
• Connect your electricity supply
• Disconnect your electricity supply
• Natural gas
• Natural gas rates and charges
• Natural gas charter
• Natural gas in Tasmania
• Preferred gas installers
• Products and services
• AuroraGreen
• Aurora preferred suppliers
• Electric heating and cooling options
• Lighting advice
• Rates and charges
• Agribusiness
• Demand tariffs
• Nursing homes
• Small to medium businesses

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