Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
Choose the way you pay with aurora+
You can pay-as-you-go, or when your monthly bill is due, it's up to you.
Simply open your app, enter your card details once and tap pay! It's that easy.
Simply grab your VISA or Mastercard details and your Aurora Energy account number (it's in the blue panel on the right hand side of your bill) and you can pay your bill with a credit card.
With BPAY you can pay your bill in full or use your internet banking to set up regular payments so you can stay in control.
Our biller code: 5595
Your reference number is your Aurora Energy account number.
With direct debit, you can set and forget!
Choose to pay in full on the due date; or periodic weekly, fortnightly, or monthly payments.
PLUS: when you choose payment in full with direct debit from your bank account, you'll get a discount of 5.5 cents a day (incl. GST)!
Sign up for direct debit
If you receive Centrelink payments, you can arrange for an amount to come straight to Aurora out of your benefit before you are paid. So your bill should be a lot smaller when it comes, or there will be nothing further that you need to pay at all!
To set up Centrepay, fill out the Centrelink form online or call our Customer Service Team on 1300 13 2003 from Monday to Friday, 8am to 6pm. (Or you can visit the Centrelink website to read more information).
Call us anytime on 1300 132 003 and choose the first option in the menu. You'll need your account number, card number and the amount you want to pay.
If you want to speak to someone before you pay, our customer service team can take payment over the phone.
You can also call Australia Post on 13 18 16 and pay with your credit card. The Australia Post Billpay code for Aurora is 0755.
Post your cheque or money order (made out to Aurora) to:
Aurora Energy
Locked Bag 4
Hobart Tasmania, 7001