Sign in to aurora+

Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.

To aurora+

Account management tools

Use our free online account management tools and forms to manage your account quickly and easily.

Manage my account

Power you can see

aurora+ is here and the power is in your hands. The new aurora+ app lets you see how much power you're using and when!

If you choose our Peak and Off-Peak product, you can see when it's cheaper and take advantage of the off-peak times to save big! Or, choose our Residential Flat Rate to know exactly what your heating and power are costing you down to the hour. 

If you think aurora+ is for you, switch today and you could win one of three grocery gift vouchers valued at $250 each. 

Use code AGFEST2020 to enter.

*This competition is now closed

Switch Now

Read the Terms and Conditions

Say goodbye to quarterly power bills

No need to wonder what your quarterly bill will be any more!

The aurora+ app updates and displays your power usage and costs every day and you can easily top up your account at the push of a button from your smartphone, iPad, or computer.

For only 11c per day, the aurora+ app is ready to unlock the usage data and account management tools you need to save big on power! 

Frequently asked questions

How much does aurora+ cost?

access to aurora+ is free for all eligible customers.

aurora+ is powered by either our Residential Flat Rate (tariff 31 & 41) plan or our Residential Peak and Off-Peak (tariff 93) plan.

Click read more to see plan pricing.

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Are there any upfront costs for an advanced meter?

There is no upfront cost to exchange your meter to an advanced meter. Sometimes extra work is required before a meter can be safely exchanged. If this happens we won't exchange your meter and we'll contact you to let you know what happens next.

Can I change from aurora+ if it's not for me?

Yes, you can stop using aurora+ at any time.

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Do concessions apply on aurora+?

Yes.

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Can I set up direct debit or Centrepay on aurora+?

Yes, you can set up periodic payments via Centrepay or Direct Debt via Centrelink, your Financial Institution or with us online or over the phone.

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Can I have solar on aurora+

Yes, you can.

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What is an advanced meter?

An advanced meter is the next generation of electricity meter. It measures how much electricity is used in 15-minute intervals. Where mobile phone coverage allows, this information will be sent securely on a daily basis (once per day), to Aurora Energy.

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