2018-19 Annual Report released

Published on
31 October 2019

Aurora Energy has today released its 2018-19 Annual Report, highlighting a continued focus on its customers and the community while positioning the business for a sustainable future.

Creating and delivering value for customers along with supporting the Tasmanian community and its people were at the forefront of Aurora Energy’s performance this year.

Aurora Energy Chair Mary O’Kane said the energy retailer was proud of its achievements set against ongoing developments and challenges in the external environment.

“The National Electricity Market continues to be disrupted as new renewable energy generation enters the system,” Professor O’Kane said.

“Operating within this environment, we remain focussed on improving customer service and delivering initiatives aimed at providing our customers with enhanced choice, convenience and control.”

Aurora Energy recorded sound financial results, achieving an underlying profit before tax of $44.5M and delivering $14.8M in returns to the Tasmanian Government.

Operating costs amounted to $44.7M, representing a continued focus on cost control, whilst ensuring appropriate investment to deliver what customers value and expect.


In 2018-19, Aurora Energy:

  • became a founding signatory of the Energy Charter – and the only Tasmanian organisation to have committed to date – that focuses on delivering improved customer outcomes;
  • launched a new digital prepayment product, Aurora Pay As You Go Plus, to provide customers with greater control and visibility of their energy use;
  • in partnership with Goldwind, the first of 48 wind turbines was erected at the Cattle Hill Wind Farm, with the construction of the $300M project anticipated to be fully operational in late 2019; and
  • provided support to more than 80 not-for-profit community organisations and activities both statewide and in regional centres across Tasmania.

To view Aurora Energy’s 2018-19 Annual Report, visit: