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We are living through unprecedented times, but Tasmanians can rest assured Aurora Energy, Hydro Tasmania, TasNetworks and TasWater are doing what we can to support our community through this tough period.
A big part of this is us working together to ensure the lights will stay on and your water supply remains safe. That’s our promise to you.
The health and wellbeing of the Tasmanian community is our number one priority as we do our bit to help limit the impacts of the virus.
We will continue to provide the best possible service during this emergency whether onsite operating and maintaining critical infrastructure across the state, or from the safety of our new offices, our homes, for as long as required.
We are putting in place measures to help Tasmanians affected by the pandemic, including direct support for residential and small business customers.
Working closely with the State and Local Government, we are providing a 12-month price increase cap to energy and water bills to assist families and businesses, and a waiver on eligible small business customers’ next quarterly bills after 1 April 2020.
No one knows how long we will be dealing with the impacts of COVID-19, but as proud Tasmanian owned and operated businesses, we are committed to doing what we can to assist all those who call this remarkable island home.
For details on how Tasmania’s major utility businesses are supporting the community, we encourage you to visit our websites.