Aurora Industry Support Payment

We know that COVID-19 has disrupted trade and visitation in Tasmania and this is impacting many of our local industries.

To support our business customers and Tasmania’s ongoing recovery from COVID-19, we’ve made up to $500,000 total in direct bill payments available to customers in impacted industries.

Eligible industries include:

  • tourism
  • hospitality
  • arts & events
  • transport
  • seafood

Aurora Energy business customers in these industries can now apply for Aurora’s Industry Support Payment, which will see a $500 bill credit applied to their Aurora Energy account. Applications are open until 31 October 2021, or until funds have been exhausted. Terms and Conditions apply. 

If your business is not in one of the above industries, you may still be eligible for assistance from our $5M COVID-19 Customer Support Fund. Fill out the form below to apply.

Do you operate a registered business?

To apply, you must be a registered business with the Australian government.

Do you have a business account with Aurora Energy?

To be eligible for Aurora Energy assistance, you must be an Aurora Energy account holder

Business Address
Does your business belong to any of the following industries?
  • Tourism
  • Hospitality
  • Arts and events
  • Seafood
  • Transport (hire car, coach tours) sectors

You may be eligible for a $500 credit on your next bill.

Based on your answers above, you have been identified as belonging to a vulnerable industry and may be eligible for a flat-rate $500 credit to support you through these tough times.

Please answer the following questions to help our business team determine your eligibility. 

As an Aurora Energy business customer, you may be eligible for COVID related support.

There’s still help available. Aurora’s COVID-19 Customer Support Fund can help with things like bill relief, waiving fees and charges, freezing debt, payment plans, and more.


Please complete the remaining questions to apply to the customer support fund.

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