Quick Answer

Yes, if you find that Aurora+ is not the best product for you, you can call to cancel at any time.

It takes 5 business days to cancel, and from that date, you will no longer be charged the product fee.

Your product will change to our Peak and Off-Peak product (tariff 93). You have the option to change to a different energy product every 12 months. Our Customer Service Team can help you find the best solution for your energy needs

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