The following page provides a link to all the forms on our website, conveniently located in one place.

When you fill in any of our online forms, you will receive an email confirming your form submission and you will be contacted by the appropriate Aurora Energy staff members.

Business Connection

Electricity connection form

General enquiry form

Request a payment extension

Direct debit request form

Concession application form

Request a replacement APAYG card

Request to remove APAYG meter

Update your details

Switch to e-Bill

Complaints form

Request a copy of your bill

Compliments form

Business Enquiry

Connect to gas

APAYG POS agent stationary form

TEELS Registration form

Update your APAYG details