Request a replacement APAYG card

To request a replacement card, please fill in the form below.

  • The replacement card will cost $20, which will be charged to your meter.
  • You will immediately receive an automatically generated email confirmation.
  • Within 1 business day we will email you a code to take to any APAYG agent
  • If you require a replacement card sooner, please phone 1300 13 2003.

Please note: fields marked with * are required.

Date format required DD/MM/YYYY (e.g. 21/01/1975)

By submitting this online form you are agreeing to the fees that apply and acknowledge and understand the way Aurora Energy collects, uses and discloses your personal information as set out in our privacy collection statement (PDF 57KB).