Request to remove APAYG meter

If you would like to remove your APAYG meter and replace it with a standard meter please fill in the form below.

  • Fees apply^ The current removal fee for your APAYG meter is $427.19.
  • Please note no charge applies if you request removal of your APAYG within your 3 month trial period or during the stated period nominated when there is a price reset.
  • A request to replace your meter will be sent to the Distributor. Please note safe and unhindered access to your APAYG meter is required for the removal of your APAYG meter.

For more information please call our Customer Service Centre on 1300 132 003 from Monday to Friday, 8am to 6pm.

Please note: fields marked with * are required.

^If a government, regulator or network distributor varies or introduces a fee, charge or tax, Aurora Energy may pass through all or part of this varied or new fee, charge or tax to you. The charges for network-related services, as approved by the Australian Energy Regulator, may include our reasonable costs for arranging such services.

Choose your Tariff

Please select one of the following options (noting that the tariffs installed will be subject to the circuits that are available at the property) *


To find out more about your tariff options and the pricing structure view the Standard rates and charges.

Property details

What type of heating do you currently use? *

What type of hot water heating do you currently use? *

Does your property have an internal panel of switches? *

Are there any special access instructions for your meter? *

By submitting this online form you are agreeing to the fees that apply and acknowledge and understand the way Aurora Energy collects, uses and discloses your personal information as set out in our privacy collection statement (PDF 57KB).