Request to replace an Aurora PAY AS YOU GO meter

Aurora PAY AS YOU GO (APAYG) prices are changing on 29 July 2017.

The free removal period to exchange the APAYG meter to a standard meter has been extended until 30 September 2017.

The network pass through fee to replace an APAYG meter after 30 September 2017 is $427.19

A request to replace your meter will be sent to the Distributor. Please note safe and unhindered access to your APAYG meter is required for the removal of your APAYG meter.

For more information please call our Customer Service Centre on 1300 132 003 from Monday to Friday, 8am to 6pm.

Please note: fields marked with * are required.

Choose your Tariff

Please select one of the following options (noting that the tariffs installed will be subject to the circuits that are available at the property) *


To find out more about your tariff options and the pricing structure view the Standard rates and charges.

Property details

What type of heating do you currently use? *

What type of hot water heating do you currently use? *

Does your property have an internal panel of switches? *

Are there any special access instructions for your meter? *

By submitting this online form you are agreeing to the fees that apply and acknowledge and understand the way Aurora Energy collects, uses and discloses your personal information as set out in our privacy collection statement (PDF 57KB).