If you would like to remove your APAYG meter and replace it with a standard meter please fill in the form below.

Please note safe and unhindered access to your APAYG meter is required.

Fees may apply for the removal of the meter. Find out more on our Residential Pay As You Go information page.

For more information please call our Customer Service Centre on 1300 132 003 from Monday to Friday, 8am to 6pm

^If a government, regulator, network distributor or metering coordinator varies or introduces a fee, charge or tax, Aurora Energy may pass through all or part of this varied or new fee, charge or tax to you. The charges for network-related services, as approved by the Australian Energy Regulator, may include our reasonable costs for arranging such services.

Preferred contact method
Does anybody living at the premises require life support?
Does your property have an internal panel of switches?
Are there any special access instructions for your meter?
I wish to receive my welcome pack and bills via email
Terms & conditions and privacy statement
By submitting this online form you are agreeing to the fees that apply and acknowledge and understand the way Aurora Energy collects, uses and discloses your personal information as set out in our privacy collection statement.