TASMANIAN ENERGY EFFICIENCY LOAN SCHEME

Unless indicated otherwise, items available to purchase may be selected for residential or small business purposes.

• Heat pump (Reverse cycle air conditioner) - Min 2.5 Star Energy Rated
• Solar panels
• Solar power battery storage
• Efficient wood heater
• Hot water system - gas, air source heat pump or solar
• Condensation control system
• Ceiling and floor insulation
• Double / triple glazing
• Block out curtains, blinds and pelmets
• Draught sealing and reglazing windows
• Fridge, freezer or washing machine - Min 3 Star Energy Rated
• Lighting upgrades – residential or small business
• Irrigation pumps – small business
• Building upgrades – small business
• Industrial refrigeration

Please note products can only be purchased from a supplier that has been operating in Tasmania since 1 November 2015. It will be the applicant’s responsibility to source quotes and arrange for the delivery/installation of the product(s) directly with the supplier.

Are the merchant fees (credit card surcharge) interest-free as part of TEELS?
The merchant fees (credit card surcharge) must be included on the quote(s) to be interest-free. If the credit card surcharge is not included on the quote(s), it will not be interest-free.

How long will I have to submit my TEELS request?
TEELS will run for 12 months, provided the $20M finance pool isn’t exhausted within that time. Given the strong interest in the scheme so far, we recommend you submit your TEELS request soon to avoid missing out.

How often are my repayments?
Monthly. Westpac will talk you through all finance details at your appointment.

What if I have payment difficulties during that period?
You will need to speak directly to Westpac about your financial arrangements to determine what support is available to meet your individual circumstances.

Can you apply for TEELS if you are not an Aurora Energy customer?
Yes. However, the product(s) to be purchased must be for your home or small business premises in Tasmania.

I have a Concession Card - can I apply for TEELS?
Yes. However, if you have a State Government Concession card, you can apply for funding from the No-Interest-Loan Scheme (NILS). We recommend you compare your options and visit www.nilstasmania.org.au

Can my partner and I both apply for TEELS for the one property?
Yes. Each individual will be assessed in their own right.

I’m a Tasmanian resident – can I install solar on my property in Western Australia?
No. The products must be installed at Tasmanian premises only.

Can I apply for TEELS now and again in 6 months’ time if I’ve paid off my finance early?
No. You can only apply once in the 12 month scheme duration.

Can I purchase multiple eligible products?
Yes. Provided they are on the eligible products list and you don’t exceed the maximum finance value in the application category.

Is the cost of delivery and / or installation interest-free as part of TEELS?
The cost of delivery and installation must be included on the quote(s) to be interest-free. If delivery and installation costs are not included on the quote(s), they will not be interest-free.

Who is responsible for getting product quote(s)?
It is the responsibility of the applicant to source quotes and take this information to the appointment with Westpac.

Who delivers and installs the products I purchase?
You are also responsible for arranging the delivery and/or installation of the product(s) at your property directly with the supplier (note: delivery and installation costs must be included in the quote to be interest-free).

Can I get quotes from suppliers that don’t operate in Tasmania?
No. Quotes are only valid if they come from a supplier that has been operating in Tasmania since 1 November 2015.

How do I know if I am eligible to apply as a ‘small business’?
This category is defined as a business premises that has energy usage of less than 150 MWh per annum.

Who is responsible for transactions which result from small business applications?
The small business owner will have personal liability for the credit card and as such will be responsible for all transactions and the balance owing on the credit card.

Can I submit two credit card applications – one residential and one small business?
No. You can only apply once in the 12 month scheme duration.

Will Aurora Energy be deciding if I receive finance?
No. Aurora Energy has no part in assessing financial eligibility and has no access to any financial information you provide to Westpac. Westpac will assess all applications via their standard processes and advise you directly of their decision.

What is the interest free period?
36 months. Only on eligible energy efficient products up to a value of $10,000. More information will be provided when you apply for the Westpac credit card.

Can I purchase a product for $15,000 and only borrow $10,000 (ie. I pay the remaining $5,000)?
Yes. Provided you don’t exceed the maximum finance amount for that category.

What happens if I don’t hear from Westpac?
When your TEELS request is verified, you will receive an email from Aurora Energy that provides contact details for Westpac. If you have not heard back within the timeframe advised, we encourage you to contact Westpac directly.

1 Introduction

1.1 The Tasmanian Energy Efficiency Loan Scheme is a joint initiative of the Tasmanian State Government, Westpac Banking Corporation (ACN 007 457 141 Australian credit licence 233714) (Westpac Banking Corporation) and Aurora Energy Pty Ltd (ACN 082 464 622)’s (Aurora Energy) to assist with the purchase of energy efficient products (TEELS).
1.2 These terms and conditions apply to Aurora Energy’s (Aurora Energy, We, Our, Us) involvement in TEELS, in addition to our Privacy Policy www.auroraenergy.com.au/Aurora/media/pdf/about_aurora/Aurora-Energy-Privacy-Policy.pdf
1.3 By using and accessing our website, you agree to be bound by these Terms and Conditions.

2 Eligibility

2.1 You are eligible to participate in TEELS if:
(a) you are a residential home owner or occupier/tenant in Tasmania (Residential Applicant) or business owner in Tasmania consuming less than 150MWh per annum (Small Business Applicant).
(b) you wish to purchase an energy efficient product from a Tasmanian retailer (which has operated in Tasmania for at least 18 months prior to 1 May 2017) for a Tasmanian premises (Eligible Products) defined at auroraenergy.com.au/TEELS and as amended from time to time.
(c) you correctly complete an online application form (Request Form).
(d) you provide Westpac with a quote and proof of purchase for an Eligible Product.
2.2 The minimum finance amount is $500 and the maximum finance amount is $10,000 for Residential Applicants and for Small Business Applicants (amounts are subject to change).
2.3 Each applicant is entitled to one application only under TEELS. One application may be for multiple Eligible Products up to the maximum finance amount of $10,000 as prescribed in clause 2.2 above. Multiple applications will not be accepted.
2.4 TEELS will be open for applications until 1 May 2018 or such earlier date as determined by Aurora Energy (Scheme Closing Date).

3 Aurora Energy’s role in the Tasmanian Energy Efficiency Loan Scheme

3.1 You consent to Aurora Energy providing all details and information in your Request Form to Westpac (Information).
3.2 Westpac will contact you to invite you to apply for a Westpac credit card to purchase Eligible Products. Aurora Energy collects applicants’ personal information in order to conduct and administer TEELS. If the information requested is not provided, you may not participate in TEELS.
3.3 Aurora Energy does not provide any finance, loans, financial advice, credit assessment services, legal, taxation or accounting advice in connection with TEELS. Aurora Energy does not guarantee any amount owed to Westpac in connection with any finance advanced by Westpac in respect of TEELS.
3.4 Whether or not any finance is made available to you is solely the responsibility of Westpac. Westpac reserves the right to refuse to provide finance in its absolute discretion.
3.5 You will not be charged interest on the purchase of Eligible Products under $10,000 for 36 months. More details will be provided when you apply for the Westpac credit card.
3.6 Aurora Energy does not take into account your objectives, financial situation or needs in providing the Information to Westpac. Before applying for participation in TEELS, Aurora Energy recommends that you obtain independent legal, taxation, investment, financial and accounting advice as to whether TEELS is appropriate for your circumstances.
3.7 You will be subject to Westpac’s lending assessment and product terms and conditions and be liable for all repayments to Westpac in accordance with your credit contract.
3.8 Any purchases made that are not related to TEELS will incur the variable interest rates advised to you by Westpac and is subject to change from time to time.

4 Personal information

Aurora Energy respects your right to privacy and collects and manages personal information in accordance with the Privacy Act 1988 (Cth) and its Privacy Policy which can be found at www.auroraenergy.com.au/Aurora/media/pdf/about_aurora/Aurora-Energy-Privacy-Policy.pdf

5 Exclusion of warranties and limitation of liability

5.1 To the maximum extent permissible by law and despite any other provision of these Terms and Conditions, Aurora Energy its shareholders, associated entities and any officer, employee, agent, adviser or contractor thereof (Aurora Energy Group) are not liable for:
(a) any interest, principal or fees owing by you to Westpac in connection with TEELS;
(b) loss or damages including any indirect or consequential loss, or any loss of profits or revenue in connection with TEELS; or
(c) any loss of data or information of any type, loss of software, programs or code, loss of connection or network, loss of hardware or any other loss that is analogous to the losses listed in this clause 5.1.
5.2 To the maximum extent permissible by law, we make no warranty or representation in relation to the availability or fitness of purpose of any product or service in connection with TEELS.
5.3 To the maximum extent permitted by law, all implied conditions, representations, warranties and other terms are excluded including any conditions, representations or warranties concerning fitness for purpose, merchantability, availability, errors or defects.
5.4 We do not exclude any warranties in respect of goods or services which cannot be excluded, restricted or modified under the Competition and Consumer Act 2010 (Cth). Our liability in relation to any losses that you may suffer if we breach these non-excludable warranties is limited at our option to the supply of the goods or services again, or the payment of the cost of having the goods or services supplied again.
5.5 Subject to this clause 5, our aggregate liability under these Terms and Conditions, whether arising in contract, tort (including negligence) or otherwise, for any loss or damage of any kind suffered or incurred by you, is limited to the amount of $100.
5.6 We are not liable for any loss or liability, to you to the extent your liability arose due to your breach of these Terms and Conditions or your negligence. You hereby indemnify us, our directors, officers, agents, employees and subcontractors (Indemnified) for any loss or damage the Indemnified may incur as a consequence of your breach of these Terms and Conditions or your negligence.
5.7 The provision of TEELS does not cause any member of the Aurora Energy Group to become your financial advisor, agent or fiduciary. You must make your own independent assessment of TEELS including the risks and benefits. You should obtain independent legal, taxation, investment, financial and accounting advice specific to your situation. You must base any decision to participate in TEELS solely upon such independent assessment, investigation and independent advice.

6 Intellectual Property

Any material displayed on any of our websites is owned by or licensed by Aurora Energy. Unless otherwise expressly specified in these Terms and Conditions, we do not grant any licence or right in, or assign any part of its intellectual property rights in any material incorporated into our websites to you.

7 Changes to Terms and Conditions

We may change these Terms and Conditions, including ceasing TEELS before the Scheme Closing Date, at any time without notice by publishing variations on our websites and your continued use of our websites will be deemed acceptance of these Terms and Conditions as amended.

8 Jurisdiction

The law applicable to the these Terms and Conditions is the law of Tasmania, Australia, and the parties submit to the exclusive jurisdiction of the courts of Tasmania in relation to any matters arising under these Terms and Conditions, or in relation to our websites.

9 Invalidity

If any part of these Terms and Conditions are for any reason declared invalid or unenforceable, the validity of the remaining portion is not affected and the remaining portion is to remain in full effect as if these Terms and Conditions had been signed with the invalid portion removed.

10 Definitions

Westpac means Westpac Banking Corporation and its Related Bodies Corporate.
Related Body Corporate has the meaning given to that term in the Corporations Act 2001 (Cth).