Aurora PAY AS YOU GO (APAYG) rates and fees

For APAYG rates and fees that apply effective from 29 July 2017, view the 2017 Rates and Charges brochure (PDF 80Kb).

For 2016 APAYG rates and fees view the 2016 Rates and Charges brochure (PDF 60Kb).

The rates on your APAYG meter have different pricing combinations that apply during timeslots over weekdays and weekends. These are detailed below:

For emergency situations the APAYG meter has a back-up of $18 Emergency Credit that you can access if you run out of credit and cannot immediately get to an authorised APAYG Recharge Agent to recharge your Smart Card.

To request a copy of the APAYG rates and fees brochure, please call our Customer Service Centre on 1300 132 003.

All rates and fees are inclusive of GST and seasons align with Australian Eastern Daylight Time (daylight savings).

Heating

Rates effective from 29 July 2017 but may be subject to change.

Summer
Cents/kWh 6.30am–11am 11am–4.30pm 4.30pm–10.30pm 10.30pm–6.30am
Mon-Fri 27.27 21.23 27.27 12.33
Sat-Sun 21.23 21.23 21.23 12.33
Winter
Cents/kWh 6.30am–11am 11am–4pm 4pm–8pm 8pm–6.30am
Mon-Fri 22.81 22.81 15.94 15.94
Sat-Sun 22.81 22.81 15.94 15.94

Daily supply charge is 140.95 cents/day. There is no daily supply charge for concession card holders.

Standard

Rates effective from 29 July 2017 but may be subject to change.

Summer
Cents/kWh 6.30am–11am 11am–4.30pm 4.30pm–10.30pm 10.30pm–6.30am
Mon-Fri 27.82 21.64 27.82 12.63
Sat-Sun 21.64 21.64 21.64 12.63
Winter
Cents/kWh 6.30am–11am 11am–4pm 4pm–8pm 8pm–6.30am
Mon-Fri 27.87 22.38 19.80  | 22.38 15.94  | 17.67
Sat-Sun 19.80  | 22.38 19.80  | 22.38 19.80  | 22.38 15.94  | 17.67

Daily supply charge is 142.37 cents/day. There is no daily supply charge for concession card holders.

Rates in bold apply only to concession card holders.

Off-Peak

Rates effective from 29 July 2017 but may be subject to change.

Summer
Cents/kWh 6.30am–11am 11am–4.30pm 4.30pm–10.30pm 10.30pm–6.30am
Mon-Fri 27.82 21.64 27.82 12.63
Sat-Sun 21.64 21.64 21.64 12.63
Winter
Cents/kWh 6.30am–11am 11am–4pm 4pm–8pm 8pm–6.30am
Mon-Fri 27.87 22.38 19.80  | 22.38 13.40  | 16.34
Sat-Sun 19.80  | 22.38 19.80  | 22.38 19.80  | 22.38 13.40  | 16.34

Daily supply charge is 146.51 cents/day. There is no daily supply charge for concession card holders.

Rates in bold apply only to concession card holders.

Fees

  • Installation fee: $427.19
  • Re-activation fee: $427.19
  • Administration fee: this fee only applies if you are moving in or out of a residence that already has Aurora PAY AS YOU GO installed – $30.00
  • Replacement Fee for lost or damaged Smart Card: $20.00
  • Removal fee (after 3 month trial period): $427.19
  • De-activation fee: $427.19

If a government, regulator or network distributor varies or introduces a fee, charge or tax, Aurora Energy may pass through all or part of this varied or new fee, charge or tax to you. The charges for network related services, as approved by the Australian Energy Regulator, may include our reasonable costs for arranging such services.

Comparison with electricity retail tariff rates as at 1 July 2017

The following rates apply to customers with standard metering billed quarterly.

  Type
  Light & Power Heating & Hot Water Off-Peak Off-Peak - Afternoon Boost 
Energy rate (cents/kWh) 25.900 16.819 13.541 12.754
Daily supply charges (cents/day) 92.736 17.292 21.371 20.428