Aurora PAY AS YOU GO (APAYG) rates and fees

For current APAYG rates view the 2018 Rates and Charges (PDF 80Kb).

The rates on your APAYG meter have different pricing combinations that apply during timeslots over weekdays and weekends. These are detailed below:

For emergency situations the APAYG meter has a back-up of $18 Emergency Credit that you can access if you run out of credit and cannot immediately get to an authorised APAYG Recharge Agent to recharge your Smart Card.

To request a copy of the APAYG rates and fees brochure, please call our Customer Service Centre on 1300 132 003.

All rates and fees are inclusive of GST and seasons align with Australian Eastern Daylight Time (daylight savings).

Heating

Rates effective from 21 July 2018 but may be subject to change.

Summer
Cents/kWh 6.30am–11am 11am–4.30pm 4.30pm–10.30pm 10.30pm–6.30am
Mon-Fri 27.83 21.67 27.83 12.58
Sat-Sun 21.67 21.67 21.67 12.58
Winter
Cents/kWh 6.30am–11am 11am–4pm 4pm–8pm 8pm–6.30am
Mon-Fri 23.28 23.28 16.27 16.27
Sat-Sun 23.28 23.28 16.27 16.27

Daily supply charge is 143.84 cents/day. There is no daily supply charge for concession card holders.

Standard

Rates effective from 21 July 2018 but may be subject to change.

Summer
Cents/kWh 6.30am–11am 11am–4.30pm 4.30pm–10.30pm 10.30pm–6.30am
Mon-Fri 28.39 22.08 28.39 12.89
Sat-Sun 22.08 22.08 22.08 12.89
Winter
Cents/kWh 6.30am–11am 11am–4pm 4pm–8pm 8pm–6.30am
Mon-Fri 28.44 22.84 20.21 | 22.84 16.27  | 18.03
Sat-Sun 20.21  | 22.84 20.21  | 22.84 20.21  | 22.84 16.27  | 18.03

Daily supply charge is 145.29 cents/day. There is no daily supply charge for concession card holders.

Rates in bold apply only to concession card holders.

Off-Peak

Rates effective from 21 July 2018 but may be subject to change.

Summer
Cents/kWh 6.30am–11am 11am–4.30pm 4.30pm–10.30pm 10.30pm–6.30am
Mon-Fri 28.39 22.08 28.39 12.89
Sat-Sun 22.08 22.08 22.08 12.89
Winter
Cents/kWh 6.30am–11am 11am–4pm 4pm–8pm 8pm–6.30am
Mon-Fri 28.44 22.84 20.21 | 22.84 13.67  | 16.67
Sat-Sun 20.21  | 22.84 20.21  | 22.84 20.21 | 22.84 13.67  | 16.67

Daily supply charge is 149.51 cents/day. There is no daily supply charge for concession card holders.

Rates in bold apply only to concession card holders.

Fees

  • Wasted visit: $50.00 - $385.00**
  • Administration fee: this fee only applies if you are moving in or out of a residence that already has Aurora PAY AS YOU GO installed – $30.00
  • Replacement Fee for lost or damaged Smart Card: $20.00

** A wasted fee may apply if we are unable to access your premises or should work be unable to be completed on your meter. This fee varies as it is determined by the distance of your premises to the Licenced Post Office locations of either Hobart, Launceston or Burnie.

If a government, regulator or network distributor varies or introduces a fee, charge or tax, Aurora Energy may pass through all or part of this varied or new fee, charge or tax to you. The charges for network related services, as approved by the Australian Energy Regulator, may include our reasonable costs for arranging such services.

Comparison with electricity retail tariff rates as at 1 July 2018

The following rates apply to customers with standard metering billed quarterly.

  Type
  Light & Power Heating & Hot Water Off-Peak Off-Peak - Afternoon Boost 
Energy rate (cents/kWh) 26.431 17.164 13.819 13.016
Daily supply charges (cents/day) 94.636 17.646 21.808 20.846