Discounts and Concessions

Annual Electricity Concession

Prices effective from 1 July 2016

The electricity concession is given to Tasmanian customers who have a Pensioner Concession Card issued by Centrelink or the Department of Veterans Affairs, a Health Care Card issued by Centrelink, an Immigration Card, or a Community Detention Card. The concession is administered by Aurora Energy on behalf of the Tasmanian Government.

The Annual Electricity Concession provides a daily discount to eligible customers, this rate is currently 132.557 cents per day.

Eligible cards are:

  • Pensioner Concession Card (Centrelink or Veteran’s Affairs)
  • Health Care Card
  • ImmiCard (Bridging Visa E)
  • Tasmanian Concession Card (issued by Department of Premier and Cabinet)

To apply for the Annual Electricity Concession, eligible customer should complete the Application Form (PDF) or use the online application form.

For more information please visit either State Revenue Office (external link), the Tasmanian Government Concession website (external link) or alternatively phone our Customer Service Centre on 1300 13 2003, Monday to Friday 8am – 6pm.

Life support concession

The Life support concession provides a daily discount to eligible customers who use an approved life support system or who live with someone who uses such a system in their principal place of residence.   

The approved devices and rates per day are:

1. Oxygen Concentrator 98.249¢
2. Peritoneal dialysis machine 72.895¢
3. Haemo-dialysis machine 72.895¢
4. Chronic positive pressure & airways regulator 34.863¢
5. Respirator (iron lung) 129.943¢
6. Combination oxygen concentrator and chronic positive pressure and airways regulator 133.112¢
7. Phototherapy machine 185.148¢
8. Left ventricular assist device 34.863¢

To apply for this concession, eligible customer should complete the Application Form (PDF).

For more information please visit either State Revenue Office (external link), the Tasmanian Government Concession website (external link) or alternatively phone our Customer Service Centre on 1300 13 2003, Monday to Friday 8am – 6pm.

Medical cooling or heating concession

The Medical cooling or heating concession provides a daily discount to eligible customers who have, or who live with a person who has, a medical condition that requires cooling or heating of the customer's principal place of residence in order to manage that condition. The current concession is 39.704 cents per day. The electricity account holder must have an eligible Pension Concession Card or Health Care Card to qualify for the medical cooling or heating concession.

To apply for this concession, eligible customer should complete the Application Form (PDF).

For more information please visit either State Revenue Office (external link), the Tasmanian Government Concession website (external link) or alternatively phone our Customer Service Centre on 1300 13 2003, Monday to Friday 8am – 6pm.