Centrelink customers can have fortnightly deductions made from their pensions, benefits or allowances at no cost. Centrepay payments will reduce the amount you need to pay when your Aurora bill arrives. To apply, call our Customer Service Centre on 1300 13 2003, or contact us via the customer enquiry and feedback form.

CentrePay reference number: 555 025 923T

Alternatively, visit Centrelink (external link).


You can use Aurora EasyPay to make regular, even payments. This allows you to spread your Aurora account across the year and avoid those big bills over winter. With EasyPay, you pay an agreed regular amount, which is based on your pattern of electricity consumption plus a percentage as a contingency for increased use.

View more information on EasyPay

To register your interest in EasyPay, please contact us via this online form (select 'bills and payments' as the subject) or contact our Customer Service Centre on 1300 13 2003.

Direct Debit

Smart choice, smooth option – this is set and forget bill payment. Simply tell us how much you want to pay and when and we will take care of the details for you.

Find out more about Direct Debit.