Trouble paying your bill?

Request a payment extension

You can use our online form to request a payment extension.

Set up direct debit

You can opt for regular payments to smooth out your bill with direct debit.

Periodical payments

Making payments on a regular basis as and when you can afford can help you avoid one quarterly bill.

Discounts and concessions

You may be entitled to concessions if you are a pensioner or health care card holder.

Payment methods

Aurora accepts a range of payment methods.