Your bill explained

Understanding your bill

Find out how to read your bill, and where to find the most asked about information.

Understanding your bill FAQs

The most frequently asked questions about what is on your bill, and what it means.

Electricity cost breakdown

Find out what what makes up the cost of electricity price for regulated tariffs, from July 2016.

Quarterly comparison graph

Find out more about the benchmarking graph on your bill and how it can help you.

AuroraGreen charges on your bill

Where do your AuroraGreen GreenPower charges appear on your bill?

Solar export charges on your bill

When you feed generated power back into the grid, you will get credit on your account. Find out where this appears on your account.

How to read your meter

Knowing how to read your meters can help you to keep track of your electricity use as you use it.