Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
Did you know there is more than one energy plan to choose from when connecting your power?
Already connected? You can still change your power to a plan that better suits your lifestyle.
Learn moreIf you're an electrical contractor, we have a dedicated team just for you. If you have any questions regarding an EWR (electrical works request) you've submitted you can contact our electrical contractor helpline on 1300 085 055 or email EChelpline@auroraenergy.com.au
We need an identification number from at least one of the following:
· driver’s licence
· birth certificate
· passport
We will also ask you to provide a password for your account.
To organise an electricity connection in joint names call us on 1300 13 2003. We need to speak to both customers to confirm a joint account.
Yes. You can pay your bill with a VISA or MasterCard using our online payment system.
If there’s clear and safe access to your meter box you don’t need to be there when TasNetworks connects your electricity supply. However if your meter is inside, you have locked gates or there are dogs in the same area as the meter box, you will need to arrange for someone to be at the property to give the person connecting safe access.