Aurora Energy fully supports customer choice and the ability for Tasmanians to choose their electricity retailer.
For customers looking at their options, we encourage them to take the time to check any offers they receive closely. It’s really important to read the fine print and ensure you fully understand the offer. Some useful questions to ask are: how long is the offer for? How will any benefits be applied? Are there any other costs and what happens at the end of the contract?
If you are a concession customer, it is also very important to check how this will be applied to your account.
We are happy to answer any questions and encourage customers to call on 1300 132 003.
Aurora Energy is passionate about providing quality services and support to all of our customers. As part of the Tasmanian community, Aurora Energy is 100% owned and operated by Tasmanians. Our team’s sole focus is developing and providing energy services that meet Tasmania’s particular energy needs. We will continue to support our customers with great service, local advice and support - particularly when our customers need it most.
The Australian Energy Regulator has also published some helpful tips know about.