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Products and offers

  • Aurora Online
  • AuroraGreen
    • AuroraGreen for your homeFind out how you can support renewable energy by purchasing AuroraGreen for your home.
    • AuroraGreen rates and chargesView the latest rates to purchase your chosen percentage of GreenPower.
    • AuroraGreen application formGo straight to the application form if you would like to apply for AuroraGreen.
    • AuroraGreen calculatorFind out what signing up for our green energy product would cost and what environmental impacts it has.
  • Aurora PAY AS YOU GO
    • Aurora PAY AS YOU GO meter readingImportant information on changes to Aurora PAY AS YOU GO meters.
    • APAYG meter access notification formIf you think our meter readers will have trouble accessing your meter, please use this form.
    • Aurora PAY AS YOU GO rates and chargesThe rates and charges for Aurora’s prepaid electricity product.
    • How does it work?No more surprises and control over your budget.
    • Recharge agent search toolFind your nearest agent to recharge your APAYG card in Tasmania.
    • Recharge agent list (PDF 79KB)View a current list of recharge agents in the north, north-west and south.
    • Request a replacement APAYG cardIf you have lost your APAYG recharge card, you can request a new one online.
    • Request to remove APAYG meterFill in this form to remove your APAYG meter and replace it with a standard meter.
    • APAYG terms and conditionsView the current terms and conditions for APAYG in Tasmania.
  • Heating Guide
    • Heating FAQsFind answers to the most frequently asked heating questions.
    • Choosing the right heaterDoes your heater suit your needs, lifestyle and home?
    • Heating cost comparisonCompare costs for a range of heating options, including heat pumps, off peak heating, natural gas,portable heating.
    • Heat Pumps/DuctedMore information about heat pumps and ducted heat pump systems.
    • Gas and Ducted GasMore information about gas and ducted gas systems.
    • Offpeak StorageMore information about offpeak storage heating.
    • Portable HeatingMore information about portable heating.
    • Floor HeatingMore information about floor heating.
    • Ceiling HeatingMore information about Ceiling Heating.
  • Offers
    • Renewable energy grid connectionSign up for net metering and sell the extra energy you generate back into the grid.
    • Direct Debit DiscountReceive a $5 discount on your bill when you pay your electricity bill in full, by the due date, via direct debit using your savings or cheque account.
    • Aurora's Heating Discount (HydroHeat)Save money with Aurora's discount heating rate.

Products and offers

Aurora Online

  • About Aurora Online
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Connect

AuroraGreen

  • AuroraGreen for your home
  • Rates and charges
  • Online application form
  • AuroraGreen calculator

Learn more

Aurora
PAY AS YOU GO

  • About meter reading
  • What is APAYG?
  • Rates and charges
  • Recharge agent locations

Learn more

Heating Guide

  • Choosing the right heater
  • Heating cost comparison
  • Home heating calculator

Learn more

Offers

  • Direct debit discount
  • Aurora's heating discount (HydroHeat)
  • Renewable energy grid connection

Learn more

Customer service
1300 13 2003

Emergencies & Faults

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Aurora Online

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Online payments

Pay your bill online with VISA or MasterCard.

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Get your copy of our energy savign guide

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