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Creating awareness around energy concessions
Published on
Although Tasmania has some of the most generous concessions anywhere in the country, there still are some energy customers missing out on the concessions they are entitled to.
Barriers include lack of awareness, language divide and embedded networks.
That's why we've teamed up with other signatories of the Energy Charter, in partnership with community organisations and other key stakeholders, to help promote the registration of concessions on customer accounts.
Concessions provide direct and targeted relief on energy bills, which make up a material portion of household cost-of-living expenses.
"There are stigmas with concessions. Reaching out for any sort of support; there’s a stigma to it. When people are struggling, it’s all about making it easy for them to get the support they need."
Energy Charter signatory
The Concessions Awareness and Engagement Campaign forms part of the priority #BetterTogether initiative on developing new programs to help customers and communities impacted by rising cost-of-living pressures, particularly those facing vulnerable circumstances.
The national Energy Charter is a unique coalition of like-minded energy organisations with a shared purpose and passion for customers and communities.
The purpose is to empower one another across the energy supply chain to deliver better energy outcomes.
As a proud founding signatory of the Charter, Aurora is committed to helping deliver a more affordable, sustainable and reliable energy system for all Australians.
Get a concession card
If you haven't got a concession card yet, apply for one now and ensure your concession information is updated. Get a concession card at concessions.tas.gov.au
Apply for a concession with us
If you are eligible for the annual electricity concession but do not currently receive it, please complete the annual electricity concession application form to register using the Online Web Form or Download and Print PDF
Make sure you're the account holder
If you don't have an electricity account because the account is in the name of another person in your household, you need to transfer the account to your name in order to receive a concession. You can do this by getting in touch with our team
