Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Now that we’ve been in the metering business for a while, we wanted to share our learnings with Electrical Contractors (ECs), so that together we can deliver hassle-free meter exchanges for our customers.
When preparing a site for an advanced meter exchange, you must be aware of maximum current allowances for dual element advanced meters.
Here are the most common issues which can prevent our metering coordinator from completing a meter exchange.
What customer costs are associated with a meter exchange?
It's important customers have all the information they need to choose the best energy plan for them, because:
Residential customers can also use our right plan calculator to help them find the best energy plan for their lifestyle.
If customers are unsure, we recommend they get in touch with us to learn more about what's available for them.
For information about a current electrical works request (EWR) call Aurora's EC hotline on 1300 085 055.
Technical questions should be sent through to Yurika's Electrical Contractor Technical Enquiry Request form.