For aurora+ customers, sign in here to check your balance, see your daily usage and top up.
It's an uncertain time financially for many in our community. Find out how we can help you.
Many small businesses are hurting. We want to help. Find out how we can support you.
Due to the impacts of COVID-19, your bill may be estimated. Read more about your options regarding estimations here.
We've established a COVID-19 Customer Support Program supported by a $5M Customer Support Fund specifically to help our residential and small business customers impacted by the pandemic.
Absolutely, our priority is to ensure the supply of all our customers. Please call us on 1300 132 003 to arrange your connection.
In light of the easing COVID-19 situation and restrictions, TasNetworks have announced meter readings will recommence in all regions of Tasmania on Monday the 25th of May. Controls have been put in place to continue to minimise exposure for our people and the community, with meter reads only being taken under certain circumstances (Click learn more). If safe and possible, we appreciate gates being left open for our readers.
Our Your Energy Support (YES) Program helps customers when they need it most. Find out about our hardship program here.
It's going to be a tough few months. More support is available if you need it.