For aurora+ customers, sign in here to check your balance, see your daily usage and top up.
Three days is the magic number to remember. Book in your connection or close your account in advance.
You'll want to read this!
What business owners and contractors need to know when taking on new builds or updates to current sites to ensure there are no issues with your power supply in the process!Learn More
Whether you've just built a new site, had solar installed or simply changed your energy product, if you've had a new meter installed there are a few things you need to know.
A raft of new measures have been implemented to help support customers affected by COVID-19.
In the face of COVID-19, Aurora has committed to giving customers and the Tasmanian community its best.
Grant joined Aurora Energy in 2013 and leads the Customer Solutions business unit. All traditional customer touchpoints are managed by Grant to ensure consistency in delivering high quality customer outcomes, whether it’s for electricity or gas.
The connection fee charged by TasNetworks will be listed on your bill under ‘Other Charges’ and begin with ‘Network charge’. A standard connection costs $86.64. If you request for a priority connection, it will cost more.
We issue bills quarterly. So you’ll receive your first bill within three months of your start read.