Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
If a life is in danger, call 000 directly
To view and update your account details with aurora+, go to the menu on the top right-hand side of your screen and tap account details.
Here, you’ll find your account number, name, concession information, and the BPAY biller code.
Under ‘Your Contact Details’, you can see your email address, as well as edit your postal address, mobile and home phone numbers.
If you wish to delete your aurora+ account, tap the delete button at the bottom of the screen.
Our biller code: 5595
Your reference number is your 9-digit Aurora Energy account number