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A range of discounts and payments are available to help eligible Tasmanians pay for their electricity bills. Read below for eligibility requirements, discount rates and application details.
We have a number of support options to help you get back on track and stay connected.
Find out about:
What is it?
The electricity concession provides eligible customers with a daily discount of 176.866 cents. We administer the concession on behalf of the Tasmanian Government.
Who gets it?
Eligible customers must have one of the following concession cards:
Apply
To apply, fill in the Annual Electricity Concession Application:
More Information
Seniors cards are not eligible for the annual electricity concession.
What is it?
The life support concession is a daily discount. This concession can only be claimed once for your primary place of residence, however, if you have more than one life support device you may be able to claim the discount for each eligible device.
Who gets it?
The Life Support Concession is for customers who use an approved life support system or who live with someone who uses one.
What are the rates and devices?
The approved devices and rates per day are:*
| Oxygen Concentrator | 131.091 |
| Peritoneal dialysis machine | 97.262 |
| Haemo-dialysis machine | 97.262 |
| Chronic positive pressure & airways regulator | 46.516 |
| Continuous positive airways pressure machine | 46.516 |
| Respirator (iron lung) | 173.377 |
| Combination oxygen concentration and chronic positive pressure and airways regulator | 177.607 |
| Phototherapy machine | 247.035 |
| Left ventricular assist device | 46.516 |
| Nebuliser machine (mains powered only) | 13.146 |
*Prices as of 1 July 2025
Apply
To apply for this concession, please complete the Life Support Concession Application:
More Information
Read more about life support and electricity
What is it?
The medical cooling or heating concession is a daily discount if you have, or live with, a person who has, a medical condition that requires cooling or heating of your home (principal place of residence) to manage that condition.
The current concession is 52.975 cents per day.
Who gets it?
The electricity account holder must have an eligible Pension Concession Card or Health Care Card to qualify for the medical cooling or heating concession.
Apply
To apply for this concession, please complete the Medical Cooling or Heating Concession Application:
More Information
Find out more about medical heating or cooling at energy.gov.au
It’s important to note that all the discounts only apply to your home (principal place of residence on a general domestic energy tariff) – and can’t be used for holiday homes, businesses or by landlords renting out their property.
Get a Concession Card at concessions.tas.gov.au
Electricity Concessions information at sro.tas.gov.au
Find answers to frequently asked concession and rebate questions by clicking on the options below:
Yes. If you have an eligible concession card.
You can call us with your concession card details or send in a concession card discount application form if you have one of the following concession cards:
· Pensioner Concession Card (Services Australia or Veterans Affairs)
· Health Care Card
· ImmiCard (Bridging Visa E)
You can see if your concession has been added to your account on the usage page of your app.
Go to the usage screen, click the 'Amount in dollars' tab, and scroll down to the 'your daily cost' block. Your concession will be visible under 'other'.
See what this looks like in the app.
We work with the community to make sure there is support available to those who need it.
See below for a list of our Energy Support Programs.
