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Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
If a life is in danger, call 000 directly
If you're the electricity account holder at the property and you want or need to have an advanced meter installed, we'll organise that with you.
For most customers, there is no charge to have an advanced meter installed, however in some cases, extra work may be required before the meter can be exchanged safely. Where this is the case we will contact you to let you know, and at this point you may need to speak to your landlord to organise any extra work.