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Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.

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Account management tools

Use our free online account management tools and forms to manage your account quickly and easily.

Manage my account
  • STEP 1
    Lets get your new meter set up
  • STEP 2
    Connection Address
  • STEP 3
    Confirm Your Details
  • STEP 4
    Review
  • STEP 5
    Submit
Lets get your new meter set up
  1. Step 1

    We'll process your meter exchange request.

  2. Step 2

    Your meter exchange will be booked in.

  3. Step 3

    We'll let you know the date and time of your exchange via text, email, letter or phone call.

  4. That's it!

    Our partner Tas Metering will attend your property to exchange your meter and if requested update your energy plan.

We aim to have your meter installed as soon as possible