Request a Refund | Aurora Energy

First Name

Last Name

Date of Birth

Date of Birth: Day

Date of Birth: Month

Date of Birth: Year

Preferred Contact Method

Phone

Aurora Energy Account Number

Contact Number

Refunds are processed within 5–7 business days.
Refunds may be requested once every 3 months.
Refunds must be greater than $50.
No refunds can be made if your next scheduled read or bill is within 1 week.
Government incentives are not eligible for refunds.
Proof of payment may be requested if refund is over $1000.
Refunds may only be made to an existing bank account on record, direct debit/credit account, or an account previously refunded.

I acknowledge the above refund conditions

Bank Account Holder Name

BSB

Bank Account Number

Bank Name

Refund Amount Requested ($)

I wish to receive my bills via email

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