New Office for Aurora Energy in Launceston

AURORA Energy has today announced the opening of a new office in Tasmania’s north.

Located in the heart of Launceston, the newly renovated space will see Aurora Energy’s northern capacity increase from 33 full-time places to 79, creating the opportunity to grow its northern customer service presence in the future.

Using local contractors and architects, Aurora Energy’s Tassie themed office has been designed with modern work in mind and features purpose-built collaborative work zones, sit-stand desks, and a range of amenities aimed at promoting a positive and inclusive work environment, including a well-being room that supports breastfeeding parents, a multi-faith room, quiet spaces, and modern kitchen facilities.

Aurora Energy CEO, Nigel Clark said that the new office meant employees were better equipped to serve the Tasmanian Community.

"We are very happy to be opening a new office here in Launceston," Mr Clark said. "The upgraded facilities and increased capacity not only allow us to better serve our customers but also demonstrates our commitment to the local community by providing a modern, supportive work environment for our northern employees."

“As the only 100% Tasmanian owned and operated energy retailer, we know how important it is for our community to have trusted locals they can talk to about their energy needs. A local workforce brings a deep understanding of the community's unique needs and values, ensuring that customer service is efficient, empathetic, and personalised.”

Launceston based Customer Service Officer, Kathy Waters said that the light airy spaces in the office are welcoming and create a relaxed but productive feeling.

“It’s fantastic to have dedicated training spaces, facilities, and rooms that the old office couldn’t accommodate” Ms. Waters said. “People really enjoy coming to work and it’s great there is now space for Hobart teams to come to Launceston and collaborate with their northern counterparts.”

Across both its Hobart and Launceston offices, Aurora Energy remains committed to ensuring its customers are supported and energy is made easy for them to access and understand.