Sign in to aurora+

Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.

To aurora+

Account management tools

Use our free online account management tools and forms to manage your account quickly and easily.

Manage my account

Quick Answer

If your power or gas goes out unexpectedly contact your electricity or gas distributor.

Power Outages

Contact your electricity distributor TasNetworks for any power outages or faults here. 

Gas Outages

Contact your gas distributor Tas Gas Networks for any gas outages or faults here.

Emergencies 

For electricity emergencies (shocks, sparking or fallen power lines) call TasNetworks faults line immediately on 132 004

For gas emergencies (leaks) call Tas Gas Networks immediately on 1802 111

If a life is in danger, call 000 directly.