For Aurora PAYG+ customers, sign in here to check your balance, see your daily usage and top up.
Yes. We'll keep you updated about the date and time.
We need to advise you of the date, time and estimated duration of the power interruption required to complete this work by our authorised service agents.
You may have received details of this notification from us by email, SMS or in the mail with at least 4 days’ notice wherever possible.
No. However, if you have received a notification message and need more information regarding the work to be undertaken, please call our authorised service provider, Metering Dynamics on 1300 460 935 (24 hours).
There are things you can do to ensure your safety and minimise the effect an outage could have on your equipment during a planned interruption.
TasNetworks will continue to provide information and updates on unplanned outages on their website.
For all general enquiries (including advanced meter support, information about your account and energy saving advice) please contact us.
To report a power outage, call TasNetworks 13 2004 (24 hours) or in a life threatening emergency, call 000.