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*Due to the impacts of COVID-19 we have fewer staff available to answer your queries, response times may take longer than usual. Our focus is to ensure energy supply for all our customers and priority will be given to those needing a connection. Thank you for your understanding.
If your question relates to your account, we'll need the ID we have on file for you. We want to keep your information safe, so if you've forgotten which ID you've given us we'll contact you to confirm who you are.