Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
If a life is in danger, call 000 directly
You can request to have another person authorised on your account, which will give them access to all of your account details and the ability to manage your account.
You can call or email us with the authorised persons full name, date of birth and identification (driver’s license, passport or birth certificate number). Please also include your own identification details. You can:
scan and email to email@example.com
post to Aurora Energy, GPO Box 191, Hobart, Tasmania, 7000
fax to (03) 6237 3444.