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Outages & Emergencies

If a life is in danger, call 000 directly

Quick Answer

You can request to have another person authorised on your account, which will give them access to all of your account details and the ability to manage your account.

You can call or email us  with the authorised persons  full name, date of birth and identification (driver’s license, passport or birth certificate number). Please also include your own identification details. You can: