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1. These terms and conditions contain information about eligibility and the prize for Aurora Energy’s Hobart Hurricanes tickets competition (‘Competition’).
2. The promoter of the Competition is Aurora Energy Pty Ltd (ABN 85 082 464 622) of GPO Box 191, Hobart, Tasmania 7000 (‘Promoter’).
3. Subject to clause 4, entrants are only eligible to enter the Competition once, with entry to the Competition being open to all entrants who (during the Promotion Period):
(a) are active residential customers of the Promoter who are listed as the account holder;
(b) ‘comment’ and ‘tag’ another social media user in the comment section of the Competition message posted on the Promoter’s social media pages;
(c) accept these terms and conditions; and
(d) have not previously entered the Competition.
4. Entrants who fulfil any of the following criteria are not eligible to enter or win the Competition:
(a) the Promoter’s employees or members of their immediate families;
(b) contractors of the Promoter or members of their immediate families;
(c) agents of the Promoter (including agencies associated with the Competition) or members of their immediate families; and
(d) people under 18 years of age.
5. By entering the Competition, the entrant warrants to the Promoter that they satisfy the eligibility criteria and accept these terms and conditions.
6. The Competition will commence on 7 January 2025 14:00 AEDT and conclude on 9 January 2025 09:00 AEDT (‘Promotion Period’).
7. There are 20 prizes to be drawn for the Competition, which are 10 double passes for the Hobart Hurricanes’ home game on 10th January 2025 and 10 double passes for Hobart Hurricanes’ home game on 14 January 2025 A prize for this competition is one (1) double pass to one (1) of the games listed in this clause 7, (‘Prize’), valued at a recommended retail price of $61.20, which will be awarded in accordance with the procedure set out in clause 8.
8. The Promoter will randomly draw winners of the Competition from the pool of eligible entrants until all prizes have been allocated. The first 20 entrants drawn will receive one Prize each. For the avoidance of doubt, winners will not have a choice of which of the two games they will receive tickets to.
9. The Promoter will notify the winners as soon as reasonably practicable.
10. A winner must confirm their acceptance of the Prize via phone, email, or another form of written communication to the Promoter, within a time period deemed appropriate by the Promoter following notice from the Promoter under clause 9.
11. If a winner is unable to confirm their acceptance of the Prize in accordance with clause 10 of these terms and conditions, then that winner will have no further right to claim the Prize. The Promoter may in their sole and absolute discretion select another winner to receive the Prize from the remaining pool of entrants of the Competition (and so on, until a winner confirms acceptance of the Prize in accordance with clause 10 of these terms and conditions).
12. Once a winner has confirmed their acceptance of the Prize in accordance with these terms and conditions, the Promoter will facilitate delivery of the Prize to the winner’s nominated delivery address as soon as reasonably practicable.
13. The Promoter reserves the right to verify the validity of entries and reserves the right to disqualify any entrant for tampering with the entry process or submitting an entry that is not in accordance with these terms and conditions.
14. The Promoter reserves the right to request the winner to provide proof of identity and residency at the nominated prize delivery address. Identification considered suitable for verification is at the discretion of the Promoter.
15. If for any reason this Competition is not capable of running as planned (including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupts or affects the administration security, fairness, integrity or proper conduct of the Competition), the Promoter reserves the right to cancel, terminate, modify or suspend the Competition.
16. The Promoter is not responsible for any problem with or technical malfunction of any computer online systems, servers, relevant service provider(s), computer equipment, software, or any combination thereof, including any injury or damage to entrants resulting from participation or sending or receiving of any communication or of any materials in the Competition.
17. Except for any liability that cannot by law be excluded, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of:
(a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
(b) any theft, unauthorised access or third party interference;
(c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;
(d) any variation in reward value to that stated in these terms and conditions;
(e) any tax liability incurred by a claimant; or
(f) use of a gift.
18. The Promoter’s decisions in relation to any aspects of the Competition are final and binding on every person who enters, and no correspondence will be entered into.
19. The Promoter reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these terms and conditions or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Competition. The Promoter’s legal rights to recover damages, or other compensation, from such an offender are reserved.
20. The collection, use and disclosure of personal information provided in connection with the Competition is governed by the Promoter's privacy policy and any applicable privacy laws. A copy of the Promoter's privacy policy may be found at www.auroraenergy.com.au.
21. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, natural disasters, acts of God, civil unrest, strikes; the Promoter may, in its absolute discretion, cancel the event and recommence it from the start on the same conditions subject to applicable State regulations.