To request a replacement card, please fill in the form below. We will contact you within the next business day to confirm the details.

Things you will need to know;

  • If you require a replacement card sooner, please contact Aurora Energy on 1300 13 2003

  • A replacement card will cost $20, which will be charged to your meter

Preferred contact method

Terms & conditions and privacy statement
By submitting this online form you are agreeing to the fees that apply and acknowledge and understand the way Aurora Energy collects, uses and discloses your personal information as set out in our privacy collection statement.