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Moving out?
Disconnection of the service occurs on move-out for most customers instead of a final read.
Same day disconnections are not available
Disconnections can only be processed for TasNetworks service days for your area.
Disconnections will not occur on a Friday.
The standard fee for a move-out is $102.91 but can be higher under certain circumstances. We will let you know before processing a move out if the fee is going to be higher. If the crew is unable to access the meter, the work may have to be rescheduled, resulting in a higher fee.
The main switch must be turned on for your final reading date.
If you wish to have the meter abolished, please call us.
Like to find out more? Check out our frequently asked questions here.
Need assistance? We're here to help!
You contact us on 1300 132 003 (Residential) or 1300 132 045 (Business). Our customer service team is available Monday to Friday 8am – 6pm, excluding public holidays.