For aurora+ customers, sign in here to check your balance, see your daily usage and top up.
If your postal address, email or phone number has changed let us know!
Do you have the ID we have on file for you handy to complete the form?
We'll have your details updated as soon as we can (around 3 business days)
*Due to the impacts of COVID-19 we have less fewer staff available to answer your queries, response times may take longer than usual. Our focus is to ensure energy supply for all our customers and priority will be given to those needing a connection. Thank you for your understanding.