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Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
Learn more about your plan and pricing options. With aurora+ you have the choice of Flat Rate and Peak and Off-Peak plans.
Advanced meters are the next generation of electricity meters and offer you many more benefits than traditional basic meters.
The new aurora+ app lets you see how much power you're using and when. Find out more about the benefits aurora+ can offer you.
You can see your solar export on the usage page of your app. Your solar is represented by the orange bars and you can view your solar export integrated with your energy usage or on its own.
No.
aurora+ only shows your 'net' solar, this is the excess solar generation (what you don't use yourself) which is sent to the grid and for which you receive a rebate for this power known as the Feed-in Tariff (FiT). This power is measured on the same electricity meter as your household consumption.
Your 'gross' solar is all of the electricity produced by your solar system, this is measured by your solar inverter.
aurora+ lets you see exactly what you're exporting back to the grid and when. So you can see how much you're earning from your solar every hour of the day.
While seeing exactly how much you're earning is great, did you know that earning from your solar power is actually not as beneficial as saving because of your solar?
Solar export is any excess power your system has generated (that you have not used yourself) which is exported into the electricity grid. You receive a credit for this power which is shown on bill and is calculated based on a feed-in-tariff (FiT) rate.
Your 'gross' solar is all of the electricity produced by your solar system, this is measured by your solar inverter. Your 'net' solar is the excess solar generation (what you don't use yourself) which is sent to the grid (you receive a rebate for this power known as the Feed-in Tariff (FiT). This power is measured on the same electricity meter as your household consumption.
When you're on aurora+, you'll see your 'net' solar displayed on your app, so you'll know how much solar you're exporting each day down to the hour.
There are a couple of reasons why the usage comparison graph and the average daily cost on the back page of your bill may not be accurate when you have solar.
The usage comparison graph compares the total amount of kWhs used in your home in the billing period, to the same time last year (if possible) as well as the average usage of other Tasmanian households.
Because we do not have access to the amount of solar you generate and use yourself, this cannot be added to the total of kWh used in your household.
As well, your exported solar energy (the solar you don’t use yourself and feed into the grid) is added to the total of your kWh used.
We are aware that this is not ideal and apologise for any inconvenience.
When figuring out how much power your solar system should be producing, there are two main things you'll need to determine - the size of your system and the amount of average sunlight hours where you live.
You could save on your electricity bills with Peak and Off-peak
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