Did you know being on the right plan can make a difference to how much you pay for your electricity? We have multiple options available to suit your household. 

Flat Rate

For those who want a rate that doesn't change depending on the time of day, our Flat Rate plan might be the best option. 

Peak and Off-Peak

For those who want more control over what they pay, our Peak and Off-Peak plan offers the opportunity to shift your electricity usage to cheaper Off-Peak times (which is over 70% of the time!) 

We've made it easy, use our right plan calculator to find out what plan you should be on. 

Right plan calculator 

Do you have electricity AND gas? 

Chat to our Tassie team to see if we have a better offer for you.

Chat to the team about available offers 

*Piped gas only 

When it comes to saving energy and money, knowledge is power.

Using advanced meter data, aurora+ lets you see exactly what electricity you're using and when, so that you can find efficiencies to help you save. 

You can also:

• Manage your payments.
• See your live account balance.
• Check your real usage hourly, daily, weekly, monthly, and yearly.
• Access free electricity with aurora+ Power Hours.

aurora+ is free and it's easy to connect. Make sure you have the knowledge to take control of your electricity. 

Connect aurora+

Aurora Energy has a range of support available to help you stay on top of your energy costs. 

Need a payment extension? 

Apply here

Need to add your concession? 

Add your card

In financial hardship?

Chat to our YES team

Want local energy saving advice and tips?

Check out our help hub

Stay up to date on rebates, concession information, and other Aurora Energy support. 

Aurora Energy Support 

Choosing the right energy retailer 

Competition means you can choose your energy retailer, but comparing plans can be a bit like comparing apples with oranges. It can be about more than just price, here's why we think Aurora Energy is the best choice for Tasmanians: 

Know where your money goes 

Aurora Energy is your only 100% Tasmanian owned and operated energy retailer. Our offices are located in Hobart and Launceston, employing over 200 locals. We don't just operate in Tasmania, we are owned by Tasmanians which means our profits stay in the state instead of going to overseas shareholders. 

Low, regulated pricing

Aurora Energy has had some of the lowest regulated electricity prices in Australia for the last 6 years. Our prices are regulated which means the independent Tasmanian Economic Regulator approves fair and reasonable maximum prices for Aurora Energy's Standing Offer customers. These prices are set annually, so you have the security of knowing your prices can’t change unexpectedly.

Local expertise 

We’re local, so we know how Tasmanians use their power and we want to help you save. Our local knowledge and expertise mean we can help you with power saving tips and advice.

Here to help when you need it most

Sometimes life can throw some curve balls, and we’re here to support you when things don’t go to plan. Our industry-leading Your Energy Support (YES) program is there to support customers when times get tough.

Supporting our community 

We’re passionate about our state, and community is what makes Tasmania such a special place to live, which is why we proudly support community groups to make a difference throughout the state. Since 2019 we've provided over $800K in sponsorships and donations and over $4M in customer support payments. 

We back green initiatives 

We partner with companies who are doing big things in the green energy space. Our partnerships with carbar and Bank of Us aims to help Tasmanians access cleaner, greener energy solutions. 

Not with Aurora Energy? 

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