PAYG+

For Aurora PAYG+ customers, sign in here to check your balance, see your daily usage and top up.

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Aurora Online

Manage your account online 24/7. Compare your usage, connect and disconnect, predict your next bill and much more on Aurora Online.

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Are there any fees if I don't pay my bill on time?
How do I pay my Aurora Energy bill by credit card?
What should I do if I think my meter reading is too high?
What do I do if I can't pay my account on time?
Can you get any concessions on your electricity account?
How do I access the credit on my Aurora account?
How do I give someone else access to my Aurora account?
How do I check my balance?
How do I change my name or update my contact details on my Aurora account?
How do I change the mailing address on my Aurora account?
How do I change my direct debit payment details?
How can I get a copy of my bill?
Can I pre-pay my Aurora bill?
Can I pay my Aurora bill online?
Can I pay my bill by the month?