For aurora+ customers, sign in here to check your balance, see your daily usage and top up.
Yes. If your account is not paid by the due date and you haven’t contacted us for a payment extension, a $5 late payment fee will be charged to your next account. You may also be charged overdue interest which is set by the Reserve Bank of Australia and reflects the 90-day Bank Accepted Bill rate (plus 6%).
You can request a payment extension here.
Or call us on 1300 132 003 (residential) or 1300 132 045 (business).