aurora+
aurora+
For aurora+ customers, sign in here to check your balance, see your daily usage and top up.
How do I change my name or update my contact details on my Aurora account?
Quick Answer
If you need to update your name you can email, fax or post a clear photo of your driver's license, birth or marriage certificate to us.
If you just need to update your contact details like your postal address, phone number or email you can use our form.
Name Change:
Email: customer.service@auroraenergy.com.au
Post: To Aurora Energy, GPO Box 191, Hobart, Tasmania, 7000
fax: to (03) 6237 3444.
Or update your contact details here
Not quite what you were looking for? Try our search:
Still need help? Contact us.